All posts of Mark Dodgson

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How Marketing Experts Can Improve B2B Customer Touch Points and Connections

The rise of digital media has increased how businesses can connect with their clients. As a marketer, you have to ensure that customers get an awesome brand experience wherever they come into contact with a company. The Different Points of Contact Remember, all customer touch points are equally important because each leaves a particular impression in […]
Laptop displaying get-started page for Shopify stores

B2C E-Commerce: Looking ahead to 2022

Consumers adapted during the pandemic. With stay-at-home orders, travel changes, and the introduction of work-from-home, the internet played an increased role in many households. And most of the ways consumers pivoted are unlikely to change post-pandemic, especially when it comes to e-commerce. From seamless checkout processes to diversified online payment options and personalization, many businesses embraced […]

UX & Visual Designer

About Relevant Bits We are award-winning creators of e-commerce and community experiences. Relevant Bits’ mission is to solve big problems through data-driven design and technology. Our products and services create a story our customers love to tell. We take pride in what we do, and we strive to deliver the right solution. We have years of experience […]
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Why FAQ Sections are Good for Business

Communication and transparency are features that help companies build trust and develop loyal followers. An FAQ page or section is a common way to maintain communication with potential customers and to ensure that company information is consistent and up-to-date. By offering a platform where users can ask questions and, in return, get answers, potential customers […]
B2B changes - view from top of mountain

White Paper: Stay competitive with a modern B2B ecommerce experience

B2B brands have been slowly adopting B2C ecommerce practices and ideas in recent years and forecasters have routinely predicted big growth numbers for B2B ecommerce. But old habits die hard. Surveys of business buyers, academic and industry research and a look at our own behaviors reveal that now is the time for B2B businesses to […]